
Pet Odor Removal Services — California
You’re not imagining it. Your house smells like urine.
And another shampoo won’t fix it. When the smell keeps coming back, it’s in the pad, the subfloor, the slab or the walls.
That’s where we work. We find it, treat it, and seal it at the source.
- 35+ years of industry experience
- We start where carpet cleaners stop
- 5-year written guarantee
Photo from an OdorXpert job
The ugly truth
Sound familiar?
These are the calls we get every week. If one of them sounds like your house, you’re in the right place.

“We shampooed it three times. It still reeks.”
The truth
Shampoo cleans the carpet fibers. The smell is underneath. Under a blacklight, the damage is usually far bigger than the spot you can see.
Pet odor inspection
“We pulled up the carpet. The floor underneath is soaked.”
The truth
Urine goes through the carpet, through the pad, and into the plywood. New carpet over a soaked subfloor just hides the smell under something expensive.
Subfloor odor sealing
“It smells worst along the walls.”
The truth
Drywall pulls urine upward like a paper towel, and baseboards soak it in. Paint over it and the smell comes right back through the paint.
Drywall odor removal
“We ripped out the carpet, and the slab smells worse.”
The truth
Concrete acts like a sponge. Urine salts sink in and flare up again every time the humidity rises.
Concrete odor sealing
“You can smell the litter closet from the front door.”
The truth
Cat urine is some of the strongest odor there is. Years of near misses soak the floor and the bottom of the walls, and no candle covers it.
Cat urine odor removal
“The tenant moved out. The smell stayed.”
The truth
You can’t rent it, and you can’t sell it, until the source is dealt with. We document the damage and treat it before new flooring goes down.
Tenant pet damage
Illustrative images.
What you’ve probably tried
It’s not your fault it didn’t work.
Store-bought fixes are built for fresh spots on top of the carpet. Your problem is underneath. We start where carpet cleaners stop.
Air fresheners and candles
They cover the smell for an hour. The urine is still in the floor.
Enzyme sprays and carpet shampoo
They work on the surface. They don’t reach the pad, the plywood or the slab.
New carpet or fresh paint
Put it over a soaked subfloor or wall and the smell comes through. You end up paying twice.
Waiting for it to air out
If it gets worse on hot or humid days, it’s in the structure. It won’t air out on its own.
How odor travels
Why the smell comes back after cleaning
Pet urine doesn't stay in the carpet. It soaks down and wicks sideways into the structure underneath. Each layer below matches the service built for it.
- 1Carpet & padWhere the accident happens. Cleaning reaches here, but urine keeps moving down.Carpet & Padding Removal
- 2Tack strip & baseboardRaw wood at the wall edge absorbs urine and holds odor along the room perimeter.Baseboard Odor Damage
- 3Drywall baseUrine wicks up into the bottom of the wall, especially where pets mark.Drywall Odor Removal
- 4Subfloor or concrete slabThe source layer in most severe cases. This is what we treat and seal.Subfloor & Concrete Sealing
Why we’re different from carpet cleaners and deodorizer companies
Carpet cleaners clean carpet and pad, not subfloor, concrete, or walls. Deodorizer companies spray enzymes, ozone, or hydroxyl — these work on air and surfaces, not embedded structural contamination.
- 01
Inspect
Confirm the source layer.
- 02
Access
Reach the contaminated materials — subfloor, concrete, walls.
- 03
Dry, treat & seal
With the Odor Encapsulator — designed to help contain and reduce embedded urine vapors.
- 04
Verify
Before closing up.
The result: structural odor treatment at the source, with a 5-year written guarantee on qualifying work — not temporary masking.
Serving all of California
Sacramento County
Sacramento, Elk Grove, Citrus Heights, Folsom, Rancho Cordova, Galt, and more.
Learn moreFresno County
Fresno, Clovis, Sanger, Reedley, Selma, Kerman, and more.
Learn moreSan Joaquin County
Stockton, Lodi, Tracy, Manteca, Lathrop, and more.
Learn moreStanislaus County
Modesto, Turlock, Ceres, Oakdale, Riverbank, and more.
Learn moreSonoma County
Santa Rosa, Petaluma, Rohnert Park, Sonoma, Windsor, and more.
Learn moreNapa County
Napa, American Canyon, St. Helena, Calistoga, Yountville, and more.
Learn moreSanta Cruz County
Santa Cruz, Watsonville, Scotts Valley, Capitola, Aptos, and more.
Learn moreMonterey County
Salinas, Monterey, Seaside, Marina, Pacific Grove, and more.
Learn moreSolano County
Vallejo, Fairfield, Vacaville, Benicia, Suisun City, and more.
Learn morePlacer County
Roseville, Rocklin, Lincoln, Auburn, Granite Bay, and more.
Learn moreYolo County
Davis, Woodland, West Sacramento, Winters, and more.
Learn moreTulare County
Visalia, Tulare, Porterville, Dinuba, Exeter, and more.
Learn moreMerced County
Merced, Los Banos, Atwater, Livingston, and more.
Learn moreButte County
Chico, Oroville, Paradise, Gridley, and more.
Learn moreShasta County
Redding, Anderson, Shasta Lake, Cottonwood, and more.
Learn more
The 5-Year Written Guarantee
Qualifying surfaces treated with our proprietary Odor Encapsulator are backed by a written 5-year guarantee, subject to the documented treatment scope and written terms. The Odor Encapsulator is designed to help contain and reduce embedded urine vapors in the materials it is applied to.
It addresses pet-urine odor in the specific structural materials we treat. It does not make the property impervious to future pet accidents or odor from other sources, and it does not apply to inspections, estimates, oxidizer-only treatments, or allergen services.
Start With a Free Phone Quote
Tell us what you're smelling and where. A free phone quote takes under 10 minutes — and we'll point you to the right service, even if it's not ours.
