For landlords & property managers
Tenant Moved Out and Left Pet Urine Damage.
Tenant pet-urine damage is one of the most expensive problems property managers face after move-out — carpet pulled, subfloor stained, drywall reeking, and the unit can’t be re-rented in this condition. Every week vacant is lost rent, and the deposit doesn’t cover it.
We document the damage with a written inspection report, remediate the structural contamination at the source, and get the unit ready to re-list — backed by a 5-year written guarantee on qualifying work. Don’t replace carpet over a contaminated subfloor — the smell comes back through the new flooring.
- Founded 1989
- Pet Odor Specialists Since 2000
Every week vacant = lost rent. Call now.
Free Phone Quote · Discreet · No Commitment
If you can smell it, we can find it. If we can find it, we can treat and seal it at the source.
Founded 1989 · Pet Odor Specialists Since 2000
What this looks like in a real home
Tenant Moved Out and Left Pet Urine Damage: the problem, the cause, the fix
01Move-out dayThe carpet hides the damagePull the carpet back and the pad is soaked through to the subfloor. 
02The real scopeRarely just one roomWith flooring up, the true spread shows across the unit.
Illustrative images.
You need three things, fast
- 01
Documentation
That holds up against the tenant’s deposit.
- 02
Remediation that works
Not surface cleaning that fails the next showing.
- 03
A fast turnaround
That gets the unit back on the market.
You’ve probably already tried
Sent your turnover crew to “clean it up”
Pulled carpet and pad and assumed that solved it
“Cleaned” the subfloor with bleach or vinegar
Painted over stained drywall
Replaced baseboards
Installed new carpet or LVP — only to have the smell return on the first showing
Ran air-treatment cycles
Tried to charge the tenant’s deposit and got pushback because the damage wasn’t documented
The work helped on the surface — but the urine soaked into the subfloor and drywall, where surface remediation can’t reach.
Why pet-urine damage is different from normal wear and tear
It’s structural contamination that soaks into the building materials. That’s why the smell comes back at the first showing — new carpet over a contaminated subfloor traps urine vapor that migrates back up within weeks.
Through carpet → pad → subfloor
Saturates door jambs
Cat-spray targets.
Migrates into wall framing
In severe cases.
Wicks up through baseboards into drywall
Penetrates concrete
In slab units.
Reaches HVAC
If pets accessed return ducts.
What we typically find in a move-out
Usually multiple layers.
Process
- 01
Inspection with written report
For the deposit.
- 02
Remove and remediate
The contaminated layers.
- 03
Treat and seal
Qualifying surfaces sealed with the Odor Encapsulator — designed to help contain and reduce embedded urine vapors.
- 04
5-year written guarantee
On qualifying work.
- 05
Unit ready to re-list
The 5-Year Written Guarantee
Qualifying surfaces treated with our proprietary Odor Encapsulator are backed by a written 5-year guarantee, subject to the documented treatment scope and written terms. The Odor Encapsulator is designed to help contain and reduce embedded urine vapors in the materials it is applied to.
It addresses pet-urine odor in the specific structural materials we treat. It does not make the property impervious to future pet accidents or odor from other sources, and it does not apply to inspections, estimates, oxidizer-only treatments, or allergen services.
Start With a Free Phone Quote
Tell us what you're smelling and where. A free phone quote takes under 10 minutes — and we'll point you to the right service, even if it's not ours.