OdorXpert ™
Who Do You Call When the Whole House Smells Like Cat or Dog Urine?
New home smells like cat urine? Tenant moved out and left dog urine behind? Entire house smells like cat pee? Garage concrete smells like urine and you’ve cleaned it over and over — and it’s still there?
If you’re here, you’re not dealing with a surface problem. You’re dealing with structural urine damage — contamination that has soaked into the subfloor, drywall, concrete, or framing.
Our Featured Services
Pet Odor Removal Service
Carpet Removal Service
Cat Odor Removal Service
Dog Urine Odor Removal
Subfloor Odor Sealer
What You've Already Tried — And Why It Didn't Work
Most of our clients have already tried everything:
- Ozone machines
- Hydroxyl generators
- Chlorine dioxide treatments
- Enzyme cleaners
- Repainting walls
- Replacing flooring
- Scrubbing concrete over and over
And the smell keeps coming back.
None of those methods reach urine that has soaked into the subfloor, drywall, concrete, framing, or wood. That’s structural urine damage — and it can’t be cleaned, deodorized, or painted over.
When those methods don't work — it's time to call in the big guns at OdorXpert.
Our Guarantee Speaks for Itself — Because Failure to Remove the Odor Is Not an Option
Many of our clients call us as a last resort. By the time we get the call, they’ve spent money on methods that didn’t work.
So when we get the job, failure is not an option.
And we back every job with a 5-year guarantee.
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Every Real Odor Problem Starts With an Inspection
1. If you don’t identify the source, you will never get rid of the odor.
Our Pet Odor Inspection Service finds the odor source, maps the scope of contamination, and documents the damage. You get an itemized estimate detailing our recommended services room by room to bring your home back to a pre-loss condition.
We also provide a written summary report of our findings and recommendations to eliminate the odor 100%.
Every job falls into one of these patterns. See yourself in any of them?
Every job falls into one of these patterns. See yourself in any of them?
The Stinky Clean House
Looks new — but smells bad. Everything was just cleaned, but the odor is still there.
The Hide-the-Stink House
Properties intentionally covered up to hide the urine damage from prospective buyers.
The Pooperi House
Staged with furniture, candles, plug-ins, and fresh air fresheners in every room.
The Flipped Flop House
The remodeled home that looks brand new but will have to be torn apart to get rid of the odor and put back together.
The DIY Delight House
First-time buyers or owners trying to fix it themselves without removing the source.
Sometimes the issue is disclosed on the sellers’ questionnaire. Many times it isn’t — even though the questionnaire is specific to previous urine damage.
Either way, the smell is still in the structure.
Three Service Paths. One Phone Number.
- Pet Odor Inspection Service
UV blacklight inspection, moisture detection, odor and stain mapping, photo documentation, and an itemized estimate delivered to your email.
We also provide a summary report of our findings — a professional document that works hard for you in disclosure issues, landlord-tenant disputes, real estate negotiations, and more.
- Pet Urine Odor Removal Service (5-Year Guarantee)
We remove the contamination, dry the structure, and seal what’s left. Starting with urine-stained carpet removal, we remove drywall as needed, dry out the structure, and seal the exposed substrate with our Odor Encapsulator.
Cat spray contamination, dog urine saturation, hoarder situations, whole-house damage — see our Cat Urine Odor Removal Service for the most common scenario we handle.
Every area treated with the Odor Encapsulator comes with a 5-year guarantee in writing.
- Alternative Services
Not every situation calls for full structural odor remediation. Sometimes budget, timeline, or scope calls for a less invasive approach.
We offer alternative services that can still be effective — surface treatments, spot remediation, and partial-scope work. We’ll tell you honestly whether an alternative makes sense for your situation, or whether it’s money you’d be better off saving for the real fix.
30+ Years and Thousands of Properties
Started in 1989. Serving cities across California. Hundreds of completed structural remediations.
5-Year Written Guarantee
Every area treated with the Odor Encapsulator is covered for 5 years. If odor returns, we retreat at no charge.
Structural Odor Remediation, Not Surface Cleaning
We're not carpet cleaners. Not deodorizers. Not janitorial. We come in when the contamination has reached the structure.
No Ozone, No Hydroxyl, No Chlorine Dioxide
Those methods work on air molecules — they don't reach saturated materials. We don't use them.
Hidden Damage Detection on Flipped Properties
We read the layers a flipper applied — Odo-Ban, fresh paint, new flooring, shellac, fresh texture — and work backward to find what's underneath.
Owner-Operated by a Certified Inspector
Pet odor inspections are conducted by certified home inspectors with water damage training and 30+ years of structural odor experience.
Free Resources for Home Buyers and Sellers
Take these free tools with you into any real estate transaction. Both are free to download — no email required.
Home Buyer’s Pet Damage Checklist
Use this at every walkthrough to identify pet damage red flags before you make an offer. Observation-based checklist covering smell tests, visual cover-up signs, carpet and flooring red flags, concrete and garage inspection, yard and exterior, and conversation cues. Download the Buyer’s Checklist.
Pet Damage Disclosure Questionnaire
Send this to the seller through your agent to formally request pet damage disclosure during escrow. Works in any state — especially useful in states without mandatory pet damage disclosure laws. 20 specific questions about pet history, damage history, remediation work, structural concerns, and legal disputes. Download the Disclosure Questionnaire.
Both resources link back to our Pet Odor Inspection Service — the professional follow-up when these tools reveal damage.
What Our Clients Say
Every job falls into one of these patterns. See yourself in any of them?
Posted on Sherrill BrownTrustindex verifies that the original source of the review is Google. Jody came over to give his expert investigation and assessment of the situation. I appreciated his timely response and expertise in this area.Posted on Shine by S.H.OTrustindex verifies that the original source of the review is Google. Jody and his team were amazing! They went above and beyond to eliminate years of cigar smoke damage in our clients loft- highly recommend!Posted on Jill EricksonTrustindex verifies that the original source of the review is Google. In freaking credible! Great crew. Expertise in every problem. Living room has never looked better. SMELL ANNIHILATED!Posted on Tamir BarkolTrustindex verifies that the original source of the review is Google. PORS is hands down the best pet odor remediation service. We had tried various clean up and remediation services and to no avail nothing worked. The issue needed a real pro. The PORS team was fast to coordinate a thorough inspection and they delivered on their promise of 100% remediation. 10/10 would recommend.Posted on Leslie FleischerTrustindex verifies that the original source of the review is Google. Recently was overwhelmed with the smell of pet urine all over my moms lovely home. I could not even bear to visit her any longer. We decided to address the issue ASAP and luckily found Jody and Pet Odor Removal Service on line. They were super responsive, a pleasure to work with and did a fantastic job moving everything out of the house addressing all problem areas, redoing the floors, then efficiently putting everything back in its place minus that god awful smell. In just a few days the home was fabulous with no smell thanks to Jody and team. I highly recommend them !Posted on Bryce StepienTrustindex verifies that the original source of the review is Google. I recently used Pet Odor Removal Service to address a persistent cat urine issue in our newly purchased house, and I couldn't be more pleased with the results! From start to finish, the experience was exceptional. Jody, the owner, was incredibly professional and attentive. He took the time to explain the entire process and answered all my questions thoroughly. His expertise and dedication to customer satisfaction were evident from our first interaction. The team of employees was also fantastic. They arrived on time, were courteous, and worked efficiently. Their attention to detail was impressive, ensuring that every trace of cat urine odor was eliminated. They not only remediated the issue but also put everything back together as it was before. What truly stood out was their dedication. Despite the long drive, Jody and his team made multiple trips to ensure the issue was completely resolved. Their commitment to making things right was evident in every aspect of their service. Customer service was top-notch. Jody and his team went above and beyond to ensure I was satisfied with the service. They were friendly, approachable, and genuinely cared about delivering excellent results. I highly recommend Pet Odor Removal Service to anyone struggling with pet odors. Their professionalism, effectiveness, and outstanding customer service make them the best choice for odor removal needs. Thank you, Jody and team, for your excellent work!Posted on Chanda MappTrustindex verifies that the original source of the review is Google. I highly recommend. The workers are knowledgeable and professional.Posted on jose garciaTrustindex verifies that the original source of the review is Google. We hired Jody and Pet Odor Removal Service (PORS) to address a house with terrible cat urine odor and feces damage throughout the house. PORS provided us a thorough inspection report beforehand which provided us with a clear understanding of the problem and a roadmap on how they would address it. In the end, they successfully rid the home of the odor and we could not be more pleased with the results. Additionally PORS was asked to clean out another hoarder home and completed that task in short order and as promised. We could not be more pleased with this very professional service and will recommend them at every opportunity.Posted on Ashley MayedaTrustindex verifies that the original source of the review is Google. Jody and his team transformed my garage. I give them a 20/10 and highly recommend them to anyone!
Before & After
Real properties. Real scope. Real results.












1. Free phone consultation
If you can describe what you're dealing with, we can give you an idea of what it will take to remediate and a ballpark cost to do the job.
2. Pet Odor Inspection Service
(as needed). UV blacklight, moisture detection, odor and stain mapping, photo documentation, and an itemized estimate.
3. Pet Odor Remediation Service
(if you proceed). We remove what's contaminated, dry what's wet, and seal the substrate.
4. 5-year guarantee
We read the layers a flipper applied — Odo-Ban, fresh paint, new flooring, shellac, fresh texture — and work backward to find what's underneath.
If You're Reading This, We Can Help You Too
If the smell is still there after everything you’ve tried, it’s not going away on its own.
You’re not dealing with a cleaning issue. You’re dealing with structural urine damage — and that’s what we remove.