Stop Masking-Call the OdorXpert™

OdorXpert ™

Who Do You Call When the Whole House Smells Like Cat or Dog Urine?

New home smells like cat urine? Tenant moved out and left dog urine behind? Entire house smells like cat pee? Garage concrete smells like urine and you’ve cleaned it over and over — and it’s still there?

If you’re here, you’re not dealing with a surface problem. You’re dealing with structural urine damage — contamination that has soaked into the subfloor, drywall, concrete, or framing.

Remove Pet Urine Odor

What You've Already Tried — And Why It Didn't Work

Remove Pet Urine Odor

Most of our clients have already tried everything:

  • Ozone machines
  • Hydroxyl generators
  • Chlorine dioxide treatments
  • Enzyme cleaners
  • Repainting walls
  • Replacing flooring
  • Scrubbing concrete over and over

And the smell keeps coming back.

None of those methods reach urine that has soaked into the subfloor, drywall, concrete, framing, or wood. That’s structural urine damage — and it can’t be cleaned, deodorized, or painted over.

When those methods don't work — it's time to call in the big guns at OdorXpert.

Our Guarantee Speaks for Itself — Because Failure to Remove the Odor Is Not an Option

Many of our clients call us as a last resort. By the time we get the call, they’ve spent money on methods that didn’t work.

So when we get the job, failure is not an option.

And we back every job with a 5-year guarantee.

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Every Real Odor Problem Starts With an Inspection

1. If you don’t identify the source, you will never get rid of the odor.

Our Pet Odor Inspection Service finds the odor source, maps the scope of contamination, and documents the damage. You get an itemized estimate detailing our recommended services room by room to bring your home back to a pre-loss condition.

We also provide a written summary report of our findings and recommendations to eliminate the odor 100%.

 

Every job falls into one of these patterns. See yourself in any of them?

Every job falls into one of these patterns. See yourself in any of them?

The Stinky Clean House

Looks new — but smells bad. Everything was just cleaned, but the odor is still there.

The Hide-the-Stink House

Properties intentionally covered up to hide the urine damage from prospective buyers.

The Pooperi House

Staged with furniture, candles, plug-ins, and fresh air fresheners in every room.

The Flipped Flop House

The remodeled home that looks brand new but will have to be torn apart to get rid of the odor and put back together.

The DIY Delight House

First-time buyers or owners trying to fix it themselves without removing the source.

Sometimes the issue is disclosed on the sellers’ questionnaire. Many times it isn’t — even though the questionnaire is specific to previous urine damage.

Either way, the smell is still in the structure.

Three Service Paths. One Phone Number.

  1. Pet Odor Inspection Service

UV blacklight inspection, moisture detection, odor and stain mapping, photo documentation, and an itemized estimate delivered to your email.

We also provide a summary report of our findings — a professional document that works hard for you in disclosure issues, landlord-tenant disputes, real estate negotiations, and more.

Learn more about our Pet Odor Inspection Service →

  1. Pet Urine Odor Removal Service (5-Year Guarantee)

We remove the contamination, dry the structure, and seal what’s left. Starting with urine-stained carpet removal, we remove drywall as needed, dry out the structure, and seal the exposed substrate with our Odor Encapsulator.

Cat spray contamination, dog urine saturation, hoarder situations, whole-house damage — see our Cat Urine Odor Removal Service for the most common scenario we handle.

Every area treated with the Odor Encapsulator comes with a 5-year guarantee in writing.

  1. Alternative Services

Not every situation calls for full structural odor remediation. Sometimes budget, timeline, or scope calls for a less invasive approach.

We offer alternative services that can still be effective — surface treatments, spot remediation, and partial-scope work. We’ll tell you honestly whether an alternative makes sense for your situation, or whether it’s money you’d be better off saving for the real fix.

30+ Years and Thousands of Properties

Started in 1989. Serving cities across California. Hundreds of completed structural remediations.

5-Year Written Guarantee

Every area treated with the Odor Encapsulator is covered for 5 years. If odor returns, we retreat at no charge.

Structural Odor Remediation, Not Surface Cleaning

We're not carpet cleaners. Not deodorizers. Not janitorial. We come in when the contamination has reached the structure.

No Ozone, No Hydroxyl, No Chlorine Dioxide

Those methods work on air molecules — they don't reach saturated materials. We don't use them.

Hidden Damage Detection on Flipped Properties

We read the layers a flipper applied — Odo-Ban, fresh paint, new flooring, shellac, fresh texture — and work backward to find what's underneath.

Owner-Operated by a Certified Inspector

Pet odor inspections are conducted by certified home inspectors with water damage training and 30+ years of structural odor experience.

Free Resources for Home Buyers and Sellers

Take these free tools with you into any real estate transaction. Both are free to download — no email required.

Home Buyer’s Pet Damage Checklist

Use this at every walkthrough to identify pet damage red flags before you make an offer. Observation-based checklist covering smell tests, visual cover-up signs, carpet and flooring red flags, concrete and garage inspection, yard and exterior, and conversation cues. Download the Buyer’s Checklist.

Pet Damage Disclosure Questionnaire

Send this to the seller through your agent to formally request pet damage disclosure during escrow. Works in any state — especially useful in states without mandatory pet damage disclosure laws. 20 specific questions about pet history, damage history, remediation work, structural concerns, and legal disputes. Download the Disclosure Questionnaire.

Both resources link back to our Pet Odor Inspection Service — the professional follow-up when these tools reveal damage.

What Our Clients Say

Every job falls into one of these patterns. See yourself in any of them?

Before & After

Real properties. Real scope. Real results.

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After
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After
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After
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After
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After

1. Free phone consultation

If you can describe what you're dealing with, we can give you an idea of what it will take to remediate and a ballpark cost to do the job.

2. Pet Odor Inspection Service

(as needed). UV blacklight, moisture detection, odor and stain mapping, photo documentation, and an itemized estimate.

3. Pet Odor Remediation Service

(if you proceed). We remove what's contaminated, dry what's wet, and seal the substrate.

4. 5-year guarantee

We read the layers a flipper applied — Odo-Ban, fresh paint, new flooring, shellac, fresh texture — and work backward to find what's underneath.

If You're Reading This, We Can Help You Too

If the smell is still there after everything you’ve tried, it’s not going away on its own.

You’re not dealing with a cleaning issue. You’re dealing with structural urine damage — and that’s what we remove.

Get a Quote for Odor Removal Service

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