OdorXpert
OdorXpert technician using a UV black light to reveal pet urine stains on an exposed subfloor

OdorXpert

California's Pet Urine Odor Removal Specialists

If the smell keeps coming back, it's not a cleaning problem. It Requires Structural Odor Remediation.

If the smell keeps coming back after cleaning, the urine may be embedded in your subfloor, drywall, concrete, baseboards, framing, or other building materials. That's what we find, treat, seal, and guarantee.

See How It Works
  • Inspections start at $349
  • Free phone quote in under 10 minutes
  • 30+ years · Thousands of CA homes
  • Owner-operated by Jody · 30+ years of field experience

If you're embarrassed to have people over or worried about selling the house, you're not alone. Whether it's a home you just bought or one you've lived in for years — if the smell keeps coming back, we can help.

Fully documented inspections available for real estate, legal, and disclosure purposes.

5-Year Written Guarantee

If the odor returns, so do we. We retreat at no charge.

Since 1989

30+ years, thousands of jobs

30+ Years of Field Experience

Owner-operated, on every inspection

Not a Cleaning Company

Structural Odor Remediation Specialists

If you can smell it, we can find it. If we can find it, we can treat it at the source.

If You've Been Through This

You've Cleaned It. Replaced the Carpet. Painted the Walls. The Smell Is Still There.

You've tried ozone. Enzymes. Hydroxyl generators. You've scrubbed the concrete until your arms hurt. You've replaced flooring twice. You've stopped having people over.

You're not crazy. You're not doing it wrong. The smell isn't on the surface anymore. It's inside the building.

Urine that has soaked into subfloor, drywall, concrete, or framing doesn't respond to cleaners, deodorizers, or paint. The only fix is to find it, remove what can't be saved, and seal what can. That's structural odor remediation. That's the only thing we do.

Carpet pulled back revealing dark pet urine stains soaked into the plywood subfloor
Illustration: what's often under the carpet. New carpet over a saturated subfloor buries the source — and the smell.

Why it hasn't worked

  • Ozone, hydroxyl, chlorine dioxide.

    Treat odor in air and on exposed surfaces. Cannot reach urine sealed inside building materials.

  • Enzyme cleaners.

    Need direct contact with the urine. Can't reach urine that's already soaked through carpet padding into subfloor.

  • Repainting and Kilz.

    Cover the wall surface. Don't reach urine inside the wall cavity, in framing, or behind the baseboard.

  • New flooring over old subfloor.

    Buries the contamination. The smell returns within weeks.

  • Carpet replacement alone.

    Removes one layer. Leaves the saturated subfloor underneath.

What actually works

  1. 01

    Find the source.

    UV black light, moisture detection, odor mapping. We document where the urine is, how deep, and how much.

  2. 02

    Remove what can't be saved.

    Contaminated carpet, pad, drywall, baseboards — out and disposed of.

  3. 03

    Dry the structure.

    Moisture meters confirm the substrate is ready before we treat.

  4. 04

    Seal the substrate.

    Our proprietary Odor Encapsulator is designed to help contain and reduce embedded urine vapors in the materials it's applied to.

  5. 05

    Guarantee it in writing.

    5 years. If our treated areas fail, we retreat at no charge.

Stop Guessing. Get a Free Phone Quote.

How It Works

Four steps. One structural fix.

The phone quote gives you a realistic price range. The on-site inspection confirms exact scope.

  1. Step 1

    Free Phone Quote

    Tell us what you're dealing with. We'll give you a realistic range based on size, severity, and substrate. No inspection required for a quote. No commitment.

    Free · 10 minutes
  2. Moisture meter testing the base of a wall during an on-site inspection
    Step 2

    On-Site Inspection (or Consultation)

    UV black light, moisture mapping, odor detection, photo documentation. You receive a written report and itemized estimate within 24–72 hours. Use it for your project, real estate disclosure, escrow negotiations, or legal documentation.

    From $349
  3. Technician rolling Odor Encapsulator sealant onto a bare subfloor
    Step 3

    Remediation

    Pull contaminated carpet and pad. Remove saturated drywall and baseboards as needed. Dry the substrate. Seal with the Odor Encapsulator. Most projects complete in 3–9 days. Standalone carpet removal is also available.

    Itemized in your estimate
  4. Step 4

    5-Year Written Guarantee

    5-year written guarantee on qualifying work. If the odor we treated returns in a treated area, we retreat at no charge.

    Included · In writing · On qualifying work

Ready to Start with Step 1?

Real California Homes

What Our Clients Say

5.0 average · 13 Google Reviews

  • "Tried various clean-up and remediation services and to no avail nothing worked. The team was fast to coordinate a thorough inspection and they delivered on their promise."
    — Tamir B.
  • "In just a few days the home was fabulous with no smell. I highly recommend them."
    — Leslie F.
  • "They not only remediated the issue but also put everything back together as it was before."
    — Bryce S.

What Each Type of Remediation Looks Like

Illustrative images, not documented jobs. Drag the slider to compare before and after.

  • Subfloor remediation after remediation
    Subfloor remediation before remediation
    BeforeAfter

    Subfloor remediation

    Illustrative

    Carpet and pad removed, saturated subfloor dried and sealed before new flooring.

  • Carpet, pad & subfloor sealing after remediation
    Carpet, pad & subfloor sealing before remediation
    BeforeAfter

    Carpet, pad & subfloor sealing

    Illustrative

    Urine-soaked layers removed down to the structure, then qualifying surfaces sealed.

  • Concrete slab sealing after remediation
    Concrete slab sealing before remediation
    BeforeAfter

    Concrete slab sealing

    Illustrative

    Garage slab treated, dried, and sealed before any coating goes down.

Want to know what your property needs? Tell us what you're smelling and where — a free phone quote takes under 10 minutes.

Sound Familiar?

The houses we get called to every week.

  • 01

    The Stinky Clean House

    Looks new — but smells bad. Everything was just cleaned, but the odor is still there.

  • 02

    The Hide-the-Stink House

    Properties intentionally covered up to hide the urine damage from prospective buyers.

  • 03

    The Masked House

    Staged with furniture, candles, plug-ins, and fresh air fresheners in every room.

  • 04

    The Flipped Flop House

    The remodeled home that looks brand new but will have to be torn apart to get rid of the odor and put back together.

  • 05

    The DIY Delight House

    First-time buyers or owners trying to fix it themselves without removing the source.

A visible stain doesn't always mean there's an odor — and an odor doesn't always mean there's a visible stain. That's why surface cleaning often misses the problem. Either way, the smell is still embedded in the subfloor, drywall, concrete, or framing below the surface.

Written inspection report on a clipboard beside a UV flashlight and moisture meterOdorProof 5-year guarantee seal — sealed with the Odor Encapsulator

Our Promise

The 5-Year Written Guarantee

Every area we treat with the Odor Encapsulator is covered for 5 years — in writing, on your invoice. If the odor we treated comes back in a treated area within those 5 years, we come back and retreat it at no charge.

Transfers to a new owner: when we remediate a home for the purpose of selling it — an active listing, or work coordinated with your realtor or contractor — the guarantee transfers to the new owner. In any other situation, a transfer requires our written approval.

What's Covered

The contamination we identified, treated, and sealed.

What's Not Covered

Repeated or new pet urine. We control the odor — pet owners have to control the pets.

The Cost of Waiting

What happens if you leave it.

  • The smell gets stronger.

    Embedded urine reactivates with heat, humidity, and time. Worse in summer. Worse after rain.

  • New flooring over old contamination fails.

    The odor returns within weeks. You pay twice.

  • Property value drops 5–15%.

    Pet odor is a top-three buyer dealbreaker. Often costs more than remediation.

  • Disclosure liability grows if you're selling.

    California requires sellers to disclose known material defects. A documented problem becomes legal exposure.

The job gets bigger — and more expensive — every time you treat it wrong.

Every enzyme application, every deodorizer, every "miracle" product layered on top creates more damage to remediate. A $3,500 fix today becomes a $7,500 fix in 18 months — not because the urine got worse, but because the cleanup attempts did.

Who We Work With

Whichever you are, we've handled it.

  • Homeowners

    Bought a home that smells. Mom's coming Sunday. The dog's gone but the smell isn't.

    Most common call. Free phone quote starts here.

  • Home Sellers

    Listing in 30 days. Buyer flagged odor. Need it documented and fixed before escrow falls apart.

    We work fast. We document everything for disclosure.

  • Real Estate Agents

    Client's deal is at risk. You need a written report you can hand to the other side.

    Consultation and written report turned around in 24–72 hours.

  • Investors & Flippers

    Distressed property with cat damage. Need to know the real number before you bid.

    Free phone quote. On-site inspection if you want it documented.

  • Landlords & Property Managers

    Tenant moved out. Carpet's destroyed. Unit can't be re-leased until it's fixed.

    Carpet removal, structural treatment, photo documentation. Fast turnaround.

  • Attorneys

    Disclosure dispute. Landlord-tenant case. Real estate transaction conflict.

    Independent consultation, written report, expert testimony available.

  • General Contractors

    Tear-out revealed urine-saturated subfloor or framing. Project's stalled until it's remediated.

    We work directly with your crew. Itemized estimate. Your project keeps moving.

  • Flooring Installers

    Pulled up the old flooring and the subfloor reeks. You don't want to install over it.

    We treat the substrate. You install on a sealed surface.

  • Estate & Biohazard Cases

    Hoarder property. Severe pet feces contamination. Crawl space biohazard. Rodent infestation odor.

    Specialized PPE, content removal, regulated waste disposal, structural remediation.

Whichever You Are — Start the Same Way.

No Email Required

Free Resources for Home Buyers and Sellers

Take these free tools with you into any real estate transaction.