Pet Odor Removal — San Bernardino County, CA
Tore Out the Flooring in San Bernardino County and the Smell Got Worse?
When the carpet, pad, and tack strip come up in a San Bernardino County home and the odor intensifies instead of fading, the source has reached the OSB subfloor or concrete below — and that
If you’ve already tried cleaning and the smell keeps coming back, the problem is not on the surface.
Cleaning may remove visible urine, but when the smell remains, the odor is coming from urine embedded below the surface. If you haven’t identified where the odor is coming from, you’re guessing — and guessing is what leads to repeated cleaning, failed repairs, and wasted money.
In many San Bernardino County homes, the urine is embedded in the subfloor, drywall, or concrete below the surface. It will continue to come back until the source is properly identified and treated.
We’re not a cleaning service — we identify and treat urine odor embedded in the subfloor, drywall, concrete, and framing below the surface. Backed by a 5-year written guarantee on structural odor remediation.
Serving San Bernardino, Fontana, Rancho Cucamonga, Ontario, Victorville, Rialto, Hesperia, Chino, Upland, Apple Valley, Redlands, Chino Hills, Yucaipa, Highland, and all San Bernardino County for 30+ years.
Most projects start with a quick phone call to determine if an inspection is needed.
If you can smell it, we can find it. If we can find it, we can eliminate it at the source.
Founded 1989 • Pet Odor Specialists Since 2000 • Structural Remediation Since 2012
Not Sure What You’re Dealing With?
Bought a house — smell appeared → · Can’t find the source → · Tenant left pet damage → · Installing new flooring →
If This Sounds Familiar
If You're Dealing With Any of These — You're in the Right Place
Every one of these points to the same thing: urine embedded in the subfloor, drywall, concrete, or framing below the surface. We address each one.
- Bought a home in San Bernardino County and now it smells like cat urine
- Tenant moved out and left pet urine odor behind
- Removed old flooring and the smell is still there
- Our pets ruined our carpet and we're replacing it — we want the subfloor odor gone before new carpet is installed
- You've already tried cleaning and the smell keeps coming back
- Planning new flooring installation and need subfloor evaluated first
Local Patterns We See
Common Odor Problems by Area in San Bernardino County
30+ years of work across San Bernardino County means we’ve seen the contamination patterns specific to each part of the county. Here’s what we typically find by area.
Ontario / Chino / Rancho Cucamonga — Concrete Slab Smell After Carpet Removal
Just closed on a tract home in Rancho Cucamonga. Pulled the carpet for replacement and the slab is stained across the entire living room and master bedroom. Flooring installer is scheduled Monday. Need a quote and timeline today.
Once the carpet came up, pet urine had seeped into the concrete slab below. The slab gets sealed before new flooring goes in.
Real West End Job
Cities served: Ontario, Chino, Chino Hills, Rancho Cucamonga, Upland, Montclair, Fontana
San Bernardino / Redlands / Highland — Smell Coming From Mixed Wood Subfloor and Slab Additions
Bought a 1950s house in Redlands. Original owner had cats. We're remodeling and added on a slab section. Smell varies room to room — some rooms it's the wood floor, some rooms it seems to be coming from the slab in the addition.
Here’s what we found: cat urine had penetrated the wood subfloor in the older sections and absorbed into the concrete slab in the addition — the inspection mapped which substrate held the source in each room.
Real Job
Cities served: San Bernardino, Rialto, Colton, Highland, Redlands, Loma Linda, Yucaipa
Victorville / Hesperia / Apple Valley — Inherited Pet Damage in Distressed Properties After Closing
Closed on a distressed property in Victorville. Previous occupants had multiple cats and dogs over years. Strong smell, especially in the master bedroom. We're flipping this and need to know scope before the rehab budget is finalized.
Multi-pet contamination across years has reached past the surface in multiple substrates. The inspection scopes carpet, subfloor, drywall, and concrete across affected areas.
Real High Desert Job
Cities served: Victorville, Hesperia, Apple Valley, Adelanto, Phelan, Pinon Hills, Lucerne Valley
Big Bear / Lake Arrowhead / Crestline — Cabin Subfloor Smell from Vacation Rental Pet Turnover
Vacation rental owner. Our Big Bear cabin has had rotating guests with pets for years. Spring season is starting and the cleaning crew is saying the smell won't lift. First booking is in two weeks.
Years of guest pet urine have wicked into the original wood subfloor. The smell is more noticeable in damp mountain conditions or when the home heats up.
Real Mountain Communities Job
Cities served: Big Bear Lake, Lake Arrowhead, Crestline, Wrightwood, Running Springs
Twentynine Palms / Yucca Valley / Barstow — Combined Pet and Rodent Damage Found After Property Acquisition
Closed on a Yucca Valley property. Prior occupancy unknown — vacant when we bought. Combined cat and rodent smell, especially under the kitchen sink and in the laundry area. Trying to make it livable for ourselves before moving in.
Combined pet and rodent contamination across multiple substrates is common in distressed desert properties. Material removal is often required before treatment can begin.
Real Job
Cities served: Twentynine Palms, Yucca Valley, Joshua Tree, Barstow, Needles, Trona
Every property is different. An inspection is required to determine the exact scope and cost.
Common odor problems we see in San Bernardino County homes:
Explore All Services
Odor Problems We Handle in San Bernardino County
Each service below addresses a specific contamination type. Pick the one that matches your situation to see process, scope, and pricing.
Where the Smell Is Coming From
Subfloor Odor Sealing
Urine-saturated subfloor beneath carpet, hardwood, or LVP. Before or after flooring installation.
Drywall Odor Removal
Cat urine in walls, behind baseboards, inside wall cavities. Where paint and Kilz reach the surface, not the source.
Concrete Odor Sealing
Urine in garage slabs, basement concrete, slab-on-grade homes. Porous concrete remediation.
What Caused the Odor
Cat Urine Odor Removal
Cat spray on walls, litter box area contamination, multi-cat household saturation.
Dog Urine Odor Removal
Dog urine saturation, dog body odor buildup, tenant pet damage.
Rodent Odor Removal
Urine, feces, and infestation odor from mice, rats, and other rodents in walls or attics.
Where to Start / Special Situations
Pet Odor Inspection
Required first step on every project. Itemized estimate, written summary report.
Baseboard Odor Damage
Swollen, contaminated baseboards from urine wicking or water intrusion.
Carpet Removal Service
Full carpet and pad removal when contamination has saturated flooring materials.
If You Wait
What Happens If You Don't Fix It
Odor inside materials doesn’t go away — it becomes more noticeable as the home heats up, closes up, or sits over time.
The smell intensifies
Urine remains embedded in subfloor, drywall, concrete, or framing and reactivates when temperature or humidity changes — which is why the smell often gets stronger when the home warms up, when windows have been closed, or after rain raises indoor humidity.
New flooring over contamination doesn't last
New flooring may temporarily suppress the odor, but if the subfloor or concrete is contaminated, the smell will come back. We remove contaminated flooring and dispose of it, then treat the subfloor or slab so it’s clean and odor-free — ready for your contractor or flooring installer.
Remediation cost increases
The longer urine sits in subfloor, drywall, and framing, the deeper it penetrates. Today’s $3,500 job is next year’s $7,500 job.
Property value drops
Pet urine odor can reduce resale value by 5–15% — often more than the cost of proper remediation.
Remediate now, or remediate later at higher cost.
Where Every Project Starts
Every Project Starts With an Inspection
If you don’t identify the source, you’ll never get rid of the odor.
Our Pet Odor Inspection Service finds the source, maps the contamination, and documents the damage. You get an itemized estimate and a written summary report — a professional document for negotiations, disputes, or remediation planning.
Free phone quote. The inspection is the diagnostic step — not a sales call.
Local FAQs
Frequently Asked Questions — Orange County
Do you actually come out to Orange County?
Yes. Orange County is within our regular service area. We cover Anaheim, Santa Ana, Irvine, Huntington Beach, Newport Beach, and all surrounding communities.
How much does pet odor removal cost in Orange County?
Cost depends on contamination scope, surfaces affected, and square footage. Every project starts with our inspection, which produces an itemized estimate. Free phone quote available.
Do you work with Orange County real estate agents?
Yes. We regularly work with Orange County real estate agents on pre-listing remediation, post-purchase discoveries, and disclosure disputes. Work is coordinated with the property owner or their contractor as needed.
How long does the project take?
Most full-home projects are completed in several working days. The exact timeline depends on the size of the home and severity of contamination — your inspection report includes a project-specific timeline. The job isn’t complete until the odor is gone and you approve it during the final walkthrough.
How long after treatment will the odor be gone?
In most cases, once sealing is complete, the odor is gone within 24 hours. Extreme cases may require a double coating but that’s rare.
Is the 5-year guarantee in writing?
Yes. Our structural odor remediation is backed by a 5-year written guarantee. Documented on every project.
Service Area
Cities We Serve in Orange County
All unincorporated communities in Orange County.
Free buyer checklists, seller questions, and property-owner guides are being prepared for future release.
You don’t have to figure this out yourself. We handle this every day.
Most people call just to understand what’s actually causing the smell. You’re not committing to a project — just getting clarity.
Ready to Stop the Odor at the Source?
If cleaning isn’t getting the job done, you don’t have a cleaning problem — you have urine odor embedded in the subfloor, drywall, or concrete below the surface.
Free phone quote. The inspection is scoped before any work begins.
If you can smell it, we can find it. If we can find it, we can eliminate it at the source.
Pet Odor Removal in San Bernardino County, CA – Structural Odor Removal You Can Count On
In dry inland areas like San Bernardino County, pet urine can sink deep into floors, walls, and concrete—crystallizing over time and releasing strong odors when OdorXpert ™, we specialize in removing stubborn cat and dog urine odor from homes, garages, and rental properties.
Our methods go far beyond basic cleaning—we remove odor from the structure itself and back it with a 5-year guarantee.
Why San Bernardino Homeowners Trust Us
From desert homes to mountain cabins, we’ve helped property owners all over San Bernardino County restore their space and peace of mind.
Certified Pet Odor Inspections,Property Sales
Our inspections help buyers, sellers, and agents identify hidden odor issues and get written reports for real estate disclosures.
We Handle High-Impact Odor Jobs
Whether it’s a vacant home full of pet damage or a rental with years of neglect—we’ve seen it all.
Subfloor, Carpet & Surface Odor Treatments
We remove contaminated materials, clean the structure, and seal surfaces with odor blockers that lock smells out for good.
5-Year Guaranteed Odor Elimination
We don’t just promise results—we guarantee them. If odors return, we’ll re-treat the problem at no extra cost.
Our Featured Services
Pet Odor Removal Service
Carpet Removal Service
Cat Odor Removal Service
Dog Urine Odor Removal
Subfloor Odor Sealer
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We Fix Tough Odor Problems Like
- Urine damage in concrete, tile, laminate, and subfloor
- Severe odor from multi-pet households or neglected properties
- Lingering smells not solved by store-bought products or cleaners
- Hidden urine in walls, baseboards, or cabinetry
Our Proven 4-Step Odor Removal Process
In-Depth Odor Inspection
We use black lights, moisture probes, and experience to locate all areas where pet urine has penetrated surfaces.
Remove Soaked Materials
Our team removes carpet, padding, adhesives, and any damaged layers to reach the source of the smell.
Odor Encapsulation for Long-Term Results
We apply an industrial-grade sealer that blocks odor vapors and locks in cleanliness for years to come.
Clean and Disinfect the Structure
Using commercial-grade products, we sanitize floors, killing bacteria and preparing surfaces for sealing.
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Cities We Serve in San Bernardino County
We proudly offer service in San Bernardino, Fontana, Rancho Cucamonga, Victorville, Redlands, and surrounding areas.
Adelanto
Apple Valley
Barstow
Big Bear Lake
Chino
Chino Hills
Colton
Fontana
Grand Terrace
Hesperia
Highland
Loma Linda
Montclair
Needles
Ontario
Rancho Cucamonga
Redlands
Rialto
San Bernardino
Twentynine Palms
Upland
Victorville
Yucaipa
Yucca Valley
Happy Customers Across San Bernardino County
From city homes to desert retreats, property owners across San Bernardino thank us for our deep odor removal services.
Posted on Sherrill BrownTrustindex verifies that the original source of the review is Google. Jody came over to give his expert investigation and assessment of the situation. I appreciated his timely response and expertise in this area.Posted on Shine by S.H.OTrustindex verifies that the original source of the review is Google. Jody and his team were amazing! They went above and beyond to eliminate years of cigar smoke damage in our clients loft- highly recommend!Posted on Jill EricksonTrustindex verifies that the original source of the review is Google. In freaking credible! Great crew. Expertise in every problem. Living room has never looked better. SMELL ANNIHILATED!Posted on Tamir BarkolTrustindex verifies that the original source of the review is Google. PORS is hands down the best pet odor remediation service. We had tried various clean up and remediation services and to no avail nothing worked. The issue needed a real pro. The PORS team was fast to coordinate a thorough inspection and they delivered on their promise of 100% remediation. 10/10 would recommend.Posted on Leslie FleischerTrustindex verifies that the original source of the review is Google. Recently was overwhelmed with the smell of pet urine all over my moms lovely home. I could not even bear to visit her any longer. We decided to address the issue ASAP and luckily found Jody and Pet Odor Removal Service on line. They were super responsive, a pleasure to work with and did a fantastic job moving everything out of the house addressing all problem areas, redoing the floors, then efficiently putting everything back in its place minus that god awful smell. In just a few days the home was fabulous with no smell thanks to Jody and team. I highly recommend them !Posted on Bryce StepienTrustindex verifies that the original source of the review is Google. I recently used Pet Odor Removal Service to address a persistent cat urine issue in our newly purchased house, and I couldn't be more pleased with the results! From start to finish, the experience was exceptional. Jody, the owner, was incredibly professional and attentive. He took the time to explain the entire process and answered all my questions thoroughly. His expertise and dedication to customer satisfaction were evident from our first interaction. The team of employees was also fantastic. They arrived on time, were courteous, and worked efficiently. Their attention to detail was impressive, ensuring that every trace of cat urine odor was eliminated. They not only remediated the issue but also put everything back together as it was before. What truly stood out was their dedication. Despite the long drive, Jody and his team made multiple trips to ensure the issue was completely resolved. Their commitment to making things right was evident in every aspect of their service. Customer service was top-notch. Jody and his team went above and beyond to ensure I was satisfied with the service. They were friendly, approachable, and genuinely cared about delivering excellent results. I highly recommend Pet Odor Removal Service to anyone struggling with pet odors. Their professionalism, effectiveness, and outstanding customer service make them the best choice for odor removal needs. Thank you, Jody and team, for your excellent work!Posted on Chanda MappTrustindex verifies that the original source of the review is Google. I highly recommend. The workers are knowledgeable and professional.Posted on jose garciaTrustindex verifies that the original source of the review is Google. We hired Jody and Pet Odor Removal Service (PORS) to address a house with terrible cat urine odor and feces damage throughout the house. PORS provided us a thorough inspection report beforehand which provided us with a clear understanding of the problem and a roadmap on how they would address it. In the end, they successfully rid the home of the odor and we could not be more pleased with the results. Additionally PORS was asked to clean out another hoarder home and completed that task in short order and as promised. We could not be more pleased with this very professional service and will recommend them at every opportunity.Posted on Ashley MayedaTrustindex verifies that the original source of the review is Google. Jody and his team transformed my garage. I give them a 20/10 and highly recommend them to anyone!
Call Now for a Free Estimate
If pet odors are holding you back from selling, renting, or simply enjoying your home—give us a call today.
