OdorXpert

ODORPROOF℠ · Carpet & Padding Removal

Carpet & Padding Removal

The carpet traps it. The padding holds it like a sponge. Removal is where real odor work begins.

Cleaning the surface can’t reach what’s trapped underneath. Once the carpet and padding are out, we can see how far the urine went and treat the structure at the source.

Carpet and pad pulled back from a urine-stained subfloor
Illustrative image
  • 30+ Years of Field Experience
  • We Remove, Bag & Haul
  • Gateway to Subfloor Treatment

Found stains under the carpet? Call now.

Free Phone Quote · Discreet · No Judgment

Why removal comes first

  • Carpet and padding absorb and hold urine

    Padding acts like a sponge, soaking up urine and holding it against the subfloor long after the carpet looks and feels dry. Cleaning the surface can’t reach what’s trapped underneath.

  • You can’t treat what’s still covered

    Removal exposes the real damage. Once the carpet and padding are out, we can see how far the urine went and treat the structure at the source.

Found pet-urine stains beneath your carpet?

Removing contaminated carpet and padding may expose urine damage in the subfloor or concrete underneath. If contamination has reached these materials, replacing the carpet alone may not resolve the underlying odor.

OdorXpert evaluates affected surfaces and determines whether preparation and treatment using our proprietary Odor Encapsulator are appropriate. Our Subfloor Odor Sealing Service is designed to help contain and reduce embedded urine vapors in qualifying treated materials. Eligible remediation work is backed by our written five-year guarantee, subject to the documented treatment scope and terms.

What we remove — and expose

  • Remove

    Contaminated carpet, saturated padding, affected tack strip.

  • Bag, seal & haul

    Everything is bagged, sealed to contain odor, and hauled off the property — you’re not left with it.

  • Expose & inspect

    With the floor bare, we inspect the subfloor and map how far the urine penetrated.

How it works

  1. 01

    Inspect

  2. 02

    Remove

  3. 03

    Expose

  4. 04

    Assess

  5. 05

    Treat & Seal

    Qualifying surfaces treated at the source and sealed with the Odor Encapsulator — ODORPROOF℠.

The 5-Year Written Guarantee

Qualifying remediated and odor-proofed surfaces are backed by a written guarantee, subject to the documented treatment scope and written terms.

Carpet and padding removal prepares the structure — the guarantee applies to qualifying treated surfaces, not to the carpet itself or future pet accidents.

Read the full guarantee terms

Frequently Asked Questions

Do you haul away the old carpet?

Yes — bagged, sealed, and hauled off; you’re not left with it.

Do I need removal, or will cleaning work?

If the odor keeps returning, it’s in the padding and the structure below; removal exposes and resolves the source.

What do you usually find under the padding?

A urine-stained subfloor, sometimes saturation into the slab or framing.

Do you replace the flooring?

We remove, treat, and seal the structure so it’s ready for new flooring; we coordinate with your installer.

Start With a Free Phone Quote

Tell us what you're smelling and where. A free phone quote takes under 10 minutes — and we'll point you to the right service, even if it's not ours.